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Troubleshooting

PROBLEM POSSIBLE CAUSE SOLUTION
The appliance does not turn on.
  • There is a power failure.
  • The unit is not plugged in.
  • A house fuse has blown or the circuit breaker is tripped.
  • Ensure the power outlet has power.
  • Check and plug the unit in to a power outlet that has sufficient amperage.
  • Replace the blown fuse or reset the breaker.
The appliance turns on and off frequently.
  • The ambient temperature is too high.
  • The door is being opened too often.
  • The door is not closed properly.
  • The door gasket is not sealing properly.
  • Inadequate ventilation around the unit.
  • Run the appliance at the appropriate recommended ambient temperature.
  • Avoid opening the door too frequently.
  • Make sure the door is closed properly.
  • Make sure the door gasket is properly sealed.
  • Read and observe the ‘Clearance Requirements’ section of this owner’s manual.
The appliance does not reach the desired temperature /The appliance is not cold enough.
  • The unit is installed too close to heat source (s).
  • Inadequate ventilation around and behind the unit.
  • The door is opened too frequently or for long periods of time.
  • Keep the unit away from heat sources, e.g. direct sunlight.
  • Read and follow the ‘ Installation Clearance Requirements’ section of this manual.
  • Close the door tightly and do not open the door too frequently or for long periods of time.
The appliance is making strange sounds.
  • Some sounds are normal.
  • The unit is not properly leveled.
  • The unit is touching another appliance.
  • Read the ‘Sounds’ section.
  • Che ck to make sure that the unit is leveled.
  • Ensure the unit is not touching another appliance or furniture.
The body of the appliance is electrified.
  • The unit is not properly grounded.
  • Contact your local electrician to test your electrical grounding system.
Frost is forming in the appliance.
  • The environment is too humid.
  • The ambient temperature is too low.
  • The door is opened too frequently.
  • This unit has an ‘auto-defrost’ system, however, manual defrosting may still be required under some conditions . If frost builds up, try running the cooler at a warmer temperature setting, minimizing the number of door openings, or unplug the unit to defrost .
The door does not shut properly.
  • The unit is not leveled properly.
  • The door gasket is dirty.
  • The door gasket is not installed incorrectly.
  • The shelves are incorrectly installed.
  • Make sure the cooler is properly leveled before operating.
  • Clean the door gasket.
  • Make sure the door gasket is properly installed.
  • Make sure the shelves are installed correctly – refer to ‘Installing the Door Handle and Shelve ‘ Section of this manual.

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